Just to let you in on a quick update! We have added an Export feature on our Analytics page! You'll now be able to export your data directly!
You can choose which data you'd like to export, for instance, number of conversations, satisfaction rates, and so on, based on a monthly period.
You can also decide whose data you want to export (it could be your's, or someone else's), allowing you to have a copy of your own.
You can find this feature in your left-hand side menu, under Analytics - Export.
Give it a try and let us know what you think!
Happy holidays, everyone!