General Documentation

General Documentation

A curated list of the most commonly asked questions by our customers

19 sub-categories in this category.
Written by Olivier Rémy, Grace Williamson, Rémi Delhaye and 16 others.

Best Practices

Best Practices

8 articles in this category.
Written by Alex L. and Grace Williamson.

Deploying

Easy steps to get started on any platform.

12 articles in this category.
Written by Alex L., Rémi Delhaye and Grace Williamson.

Differentiating

How to use our product in place of other products, like Zendesk or Intercom.

4 articles in this category.
Written by Lisset Vado, Rémi Delhaye and Louise.

Introductory Articles

Introductory Articles

14 articles in this category.
Written by Rina, Luis, Rémi Delhaye and 3 others.

Security & Account

Security & Account

5 articles in this category.
Written by Alex L. and Grace Williamson.

Integrations

Do more by connecting with products like Salesforce, Stripe, Zapier and many more.

20 articles in this category.
Written by Luis, Eodia, Stepan and 5 others.

Pricing

Pricing

6 articles in this category.
Written by Luis, Louise, Val and 3 others.

Slaask from Slack

Slaask from Slack

16 articles in this category.
Written by Elvis S, Rina, Olivier Rémy and 7 others.

Your account

Your account

11 articles in this category.
Written by Grace Williamson, Rémy Haingue, Rina and 6 others.

General Data Protection Regulation (GDPR)

Typical questions and answers regarding the GDPR

11 articles in this category.
Written by Alex L. and Chloe.

Getting the most out of our product

Easy tips to use our product's best features

16 articles in this category.
Written by Grace Williamson, Stepan and Alex L..

Public chats

Chat publicly with multiple contacts inside the same chat room.

3 articles in this category.
Written by Alex L., Grace Williamson and Marjan Banskoliev.

Book Meetings

Meetings helps you schedule meetings without the back-and-forth emails.

1 article in this category.
Written by Alex L..

Contacts

Everything related to your contacts.

4 articles in this category.
Written by Grace Williamson and Alex L..

Chatbox

Everything related to your chatbox

14 articles in this category.
Written by Alex L. and Grace Williamson.

Book Meetings

Book Meetings

1 article in this category.
Written by Grace Williamson.

News Feed

Newsfeed

1 article in this category.
Written by Grace Williamson.

Teams

teams

1 article in this category.
Written by Grace Williamson.