General Documentation

General Documentation

A curated list of the most commonly asked questions by our customers

19 sub-categories in this category.
Written by Alex L., Rémy Haingue, Charlotte and 15 others.

Best Practices

Best Practices

9 articles in this category.
Written by Alex L., Stepan and Grace Williamson.

Deploying

Easy steps to get started on any platform.

13 articles in this category.
Written by Grace Williamson, Rémi Delhaye and Alex L..

Differentiating

How to use our product in place of other products, like Zendesk or Intercom.

4 articles in this category.
Written by Louise, Rémi Delhaye and Lisset Vado.

Introductory Articles

Introductory Articles

14 articles in this category.
Written by Grace Williamson, Luis, Marjan Banskoliev and 3 others.

Security & Account

Security & Account

5 articles in this category.
Written by Alex L. and Grace Williamson.

Integrations

Do more by connecting with products like Salesforce, Stripe, Zapier and many more.

20 articles in this category.
Written by Grace Williamson, Charlotte, Luis and 5 others.

Pricing

Pricing

6 articles in this category.
Written by Alex L., Rémi Delhaye, Luis and 3 others.

Slaask from Slack

Slaask from Slack

16 articles in this category.
Written by Alex L., Killian, Rina and 6 others.

Your account

Your account

12 articles in this category.
Written by Val, Jean Villan, Rina and 6 others.

General Data Protection Regulation (GDPR)

Typical questions and answers regarding the GDPR

11 articles in this category.
Written by Alex L. and Chloe.

Getting the most out of our product

Easy tips to use our product's best features

16 articles in this category.
Written by Grace Williamson, Alex L. and Stepan.

Public chats

Chat publicly with multiple contacts inside the same chat room.

3 articles in this category.
Written by Grace Williamson, Marjan Banskoliev and Alex L..

Book Meetings

Meetings helps you schedule meetings without the back-and-forth emails.

1 article in this category.
Written by Alex L..

Contacts

Everything related to your contacts.

4 articles in this category.
Written by Alex L. and Grace Williamson.

Chatbox

Everything related to your chatbox

14 articles in this category.
Written by Rémy Haingue, Grace Williamson and Alex L..

Book Meetings

Book Meetings

1 article in this category.
Written by Grace Williamson.

News Feed

Newsfeed

1 article in this category.
Written by Grace Williamson.

Teams

teams

1 article in this category.
Written by Grace Williamson.