General Documentation

A curated list of the most commonly asked questions by our customers

18 sub-categories in this category.
Written by Val, Luis, Louise and 14 others.

Best Practices

10 articles in this category.
Written by Alex L., Grace Williamson and Stepan.

Deploying

Easy steps to get started on any platform.

13 articles in this category.
Written by Grace Williamson, Rémi Delhaye and Alex L..

Differentiating

How to use our product in place of other products, like Zendesk or Intercom.

4 articles in this category.
Written by Louise, Lisset Vado and Rémi Delhaye.

Introductory Articles

16 articles in this category.
Written by Marjan Banskoliev, Luis, Alex L. and 2 others.

Security & Account

5 articles in this category.
Written by Grace Williamson and Alex L..

Integrations

Do more by connecting with products like Salesforce, Stripe, Zapier and many more.

21 articles in this category.
Written by Charlotte, Val, Luis and 5 others.

Pricing

6 articles in this category.
Written by Val, Luis, Rémy Haingue and 3 others.

Slaask from Slack

16 articles in this category.
Written by Stepan, Alex L., Elvis S and 5 others.

Your account

12 articles in this category.
Written by Grace Williamson, Eodia, Rémi Delhaye and 5 others.

General Data Protection Regulation (GDPR)

Typical questions and answers regarding the GDPR

11 articles in this category.
Written by Alex L. and Chloe.

Getting the most out of our product

Easy tips to use our product's best features

18 articles in this category.
Written by Stepan, Grace Williamson and Alex L..

Public chats

Chat publicly with multiple contacts inside the same chat room.

1 article in this category.
Written by Grace Williamson.

Book Meetings

Meetings helps you schedule meetings without the back-and-forth emails.

1 article in this category.
Written by Alex L..

Contacts

Everything related to your contacts.

4 articles in this category.
Written by Alex L. and Grace Williamson.

Chatbox

Everything related to your chatbox

14 articles in this category.
Written by Alex L., Rémy Haingue and Grace Williamson.

Book Meetings

1 article in this category.
Written by Grace Williamson.

News Feed

Newsfeed

1 article in this category.
Written by Grace Williamson.

Teams

teams

1 article in this category.
Written by Grace Williamson.