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General documentation

General documentation

A curated list of the most commonly asked questions by our customers

17 sub-categories in this category.
Written by Rémi Delhaye, Grace Williamson, Alex L. and 8 others.

Introductory Articles

Introductory Articles

16 articles in this category.
Written by Grace Williamson, Rémi Delhaye, Marjan Banskoliev and 1 other.

Getting the most out of our product

Easy tips to use our product's best features

19 articles in this category.
Written by Stepan, Alex L., Grace Williamson and 1 other.

Best Practices

Best Practices

13 articles in this category.
Written by Alex L., Stepan and Grace Williamson.

Deploying

Easy steps to get started on any platform.

14 articles in this category.
Written by Alex L., Grace Williamson, Rémi Delhaye and 1 other.

General Data Protection Regulation (GDPR)

Typical questions and answers regarding the GDPR

11 articles in this category.
Written by Chloe and Alex L..

Security & Account

Security & Account

5 articles in this category.
Written by Alex L. and Grace Williamson.

Differentiating

How to use our product in place of other products, like Zendesk or Intercom.

4 articles in this category.
Written by Rémi Delhaye.

Integrations

Do more by connecting with products like Salesforce, Stripe, Zapier and many more.

24 articles in this category.
Written by Rémi Delhaye, Grace Williamson, Alex L. and 4 others.

Your account

Your account

12 articles in this category.
Written by Eodia, Grace Williamson, Jean Villan and 4 others.

Pricing

Pricing

6 articles in this category.
Written by Rémy Haingue, Alex L. and Rémi Delhaye.

Slaask from Slack

Slaask from Slack

16 articles in this category.
Written by Rémi Delhaye, Grace Williamson, Stepan and 1 other.

Public chats

Chat publicly with multiple contacts inside the same chat room.

1 article in this category.
Written by Grace Williamson.

Knowledge base

Use our knowledge base (KB) to store complex structured and unstructured information.

1 article in this category.
Written by Shiela Pauline Balazon.

Book Meetings

Meetings helps you schedule meetings without the back-and-forth emails.

1 article in this category.
Written by Alex L..

Contacts

Everything related to your contacts.

4 articles in this category.
Written by Alex L. and Grace Williamson.

Chatbox

Everything related to your chatbox

14 articles in this category.
Written by Rémy Haingue, Grace Williamson and Alex L..

Teams

teams

1 article in this category.
Written by Shiela Pauline Balazon.