General documentation

A curated list of the most commonly asked questions by our customers

18 sub-categories in this category.
Written by Rémi Delhaye, Marjan Banskoliev, Alex L. and 8 others.

Introductory Articles

16 articles in this category.
Written by Grace Williamson, Marjan Banskoliev, Rémi Delhaye and 1 other.

Getting the most out of our product

Easy tips to use our product's best features

19 articles in this category.
Written by Shiela Pauline Balazon, Alex L., Grace Williamson and 1 other.

Best Practices

13 articles in this category.
Written by Stepan, Alex L. and Grace Williamson.

Deploying

Easy steps to get started on any platform.

14 articles in this category.
Written by Rémi Delhaye, Grace Williamson, Alex L. and 1 other.

General Data Protection Regulation (GDPR)

Typical questions and answers regarding the GDPR

11 articles in this category.
Written by Shiela Pauline Balazon, Alex L. and Chloe.

Security & Account

5 articles in this category.
Written by Alex L. and Grace Williamson.

Differentiating

How to use our product in place of other products, like Zendesk or Intercom.

4 articles in this category.
Written by Rémi Delhaye.

Integrations

Do more by connecting with products like Salesforce, Stripe, Zapier and many more.

46 articles in this category.
Written by Alex L., Stepan, Grace Williamson and 4 others.

Your account

12 articles in this category.
Written by Eodia, Alex L., Jean Villan and 4 others.

Pricing

6 articles in this category.
Written by Alex L., Rémi Delhaye and Rémy Haingue.

Slaask from Slack

16 articles in this category.
Written by Alex L., Stepan, Rémi Delhaye and 1 other.

Public chats

Chat publicly with multiple contacts inside the same chat room.

1 article in this category.
Written by Grace Williamson.

Knowledge base

Use our knowledge base (KB) to store complex structured and unstructured information.

1 article in this category.
Written by Shiela Pauline Balazon.

Book Meetings

Meetings helps you schedule meetings without the back-and-forth emails.

1 article in this category.
Written by Alex L..

Contacts

Everything related to your contacts.

4 articles in this category.
Written by Alex L. and Grace Williamson.

Chatbox

Everything related to your chatbox

14 articles in this category.
Written by Alex L., Grace Williamson and Rémy Haingue.

Teams

teams

1 article in this category.
Written by Shiela Pauline Balazon.

Conversation Flows

2 articles in this category.
Written by Shiela Pauline Balazon.