Returning visitors

Returning visitors

Written by Grace Williamson
Last update: Thứ hai, Thg 5 03, 2021

If a visitor with whom you have already chatted returns to your website hours or even days after the initial conversation took place, you will be able to resume the conversation with them in the same Slack channel, like magic! However, there are two specific exceptions, where a new conversation would be created:

  • If the visitor has cleared their browsing data (cookies and other site/plugin data) since the last chat took place.
  • If the visitor is using their web browser in private mode.

Manual communication

All the keys so that you can interact serenely with your customers and prospects.

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Written by Grace Williamson.